Tottenham issue refund and ticketing news

Image: SpursWeb

After last night’s announcement that Tottenham will be playing at least another two additional games at Wembley this season, Spurs have issued an update on refunds and ticketing.

In an official statement, the club said: “All those who purchased season tickets at the new stadium will be credited 1/19th of the price you paid for your 2018/19 season ticket, for each fixture concerned.

“Full refund amounts for both Liverpool and Cardiff City will be placed in your eticket account automatically in the coming days.”

This came after many fans were outraged by the change of Premier League venue for the foreseeable future.

Premium members are also eligible for refunds.

“All Executive Members contracted to the new stadium will automatically receive a credit note equal to 1/28th of your 2018/19 seasonal fee for each of the Premier League matches to be played at Wembley – on Saturday 15 September against Liverpool, kick-off 12.30pm, 28 being the average number of games in all competitions over the past five seasons.

“This amount will be deducted from your 2019/20 seasonal fee and a credit note to that effect will be placed into your Premium account and can be used for the matches at Wembley or for future payments.”

No direct action is needed by Executive Members, as the Account Management Team will be in contact in the coming days.

Wembley pass holders from 2017/18 were told that their passes are no longer valid, despite the move to Wembley.

What are your thoughts on the offered refunds?

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  1. These credits are not credits! ! Club are offering the cost of the games back,but if u still want to go u. Have to use the credit ? How’s that helping the fans? 1/19th of season ticket = £53 ish fulham ticket was £45 ? We should be credited Wembley games and also receive ticket without any cost as compensation for the clubs failers!


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